Month-to-Month Subscriptions
In the event that your subscription to the Services is on a monthly basis, your subscription will be automatically renewed at the end of the monthly billing cycle unless you provide us with written notice of non-renewal during the prior calendar month. You will be automatically charged the applicable monthly subscription fee for each month or partial month that your month-to-month subscription is in effect.
Annual Subscriptions
You may elect to purchase annual subscription. Your annual subscription will be automatically renewed at the beginning of each subsequent anniversary year unless you give prior written notice of non-renewal at least thirty (30) days prior to the expiration of the current year subscription.
Trial Period
We provide free access to the Services during the 5-days trial period starting from the moment that you activate such trial period by submitting your payment details (the “Free Trial Period”). If you decide that you do not want to become a paying user of the Services upon the lapse of the Free Trial Period, you have to terminate your Services by the end of the Free Trial Period, otherwise you will become a paying user of the Services according to the subscription plan you have chosen.
You may only use this Free Trial Offer once.
The Free Trial Offer may only be used by you if you have not already used the Services.
We reserve the right to withdraw or to modify the Free Trial Offer at any time without prior notice and with no liability.
Cancellation
You have the right to cancel your subscription at any time, for any reason, and can do so by:
- sending an email to [email protected]
- messaging in online chat ('Help' button in the right bottom corner of each web page)
- calling +1(855) 856-6655
Please note that our support team handles all cancellation requests on Monday-Friday 9:00AM - 7:00PM EST, Saturday 9:00AM - 3:00PM EST and Sunday 11:00AM - 7:00PM EST.
If you choose to cancel your subscription, you will be charged for the billing period during which you canceled the subscription.
Please, also refer to our Terms of Service.