Published Published September 30, 2024
Read time 6 min read

Whitepages opt out & removal guide [2024]

How to opt out of Whitepages
Removal difficulty:Medium
Profile is removed within:10 days
Manual submission:around 20 min
Removal requirements:phone number

What is Whitepages?

Whitepages.com is a major data broker website that collects and posts personal information online. The details they disclose vary from phone numbers, home addresses, and age to criminal and lien records, family connections, and property details. These can be accessed either for free or for a small fee. As stated on their website, Whitepages believes ‘In the power of data and the good it plays in our online world’.

However, having your personal information on data broker sites exposes you to numerous risks including financial fraud and identity theft. To remove your listing from Whitepages, you are required to fill out an opt-out form on their website and verify your removal request over the phone.

How to opt out of Whitepages

In short:

  1. Go to Whitepages.com and search for your profile
  2. Once you find a matching profile, click the “View details” button
  3. Copy the profile URL
  4. Go to Whitepages’ opt-out page whitepages.com/suppression-requests
  5. Submit the profile URL you copied
  6. Click “Remove me”
  7. Submit the reason behind your opt-out request
  8. Submit your phone number
  9. Answer the verification call and provide the verification code displayed on Whitepages

How do I opt out of Whitepages manually?

Step 1: Navigate to Whitepages

To start the removal process, go to Whitepages.com.

Step 2: Look up your name

Enter your full name and specify your city and state in the search box. Then click the ‘Search’ button.

Whitepages homepage find people, contact info & background check, enter your full name and click search button

Step 3: Agree to the terms

If prompted, agree to ‘Terms of Service and Privacy Policy’ and click on the ‘Continue to Results’ button.

Whitepages to view results, please agree to our Terms of Service click I agree and click continue to results button

Step 4: Locate and open your record

Find a matching listing. If you see the ‘View Full Report’ button next to your record, don’t click it, as you’ll be charged for this. Instead, scroll down until you find another matching profile with the ‘View Details’ button next to it. To identify your listing quickly, take note of addresses and relatives in the record preview. You can also use the age filter on the left.

Whitepages find your profile and click view details button

Step 5: Copy the record URL

Once you’ve located the right Whitepages listing, copy the page URL in the browser address bar.

Find your profile on Whitepages, copy the URL of the page

Step 6: Navigate to the Whitepages opt-out form

Go to the Whitepages opt-out page. Paste the URL of the listing you copied and click on ‘Next’.

Whitepages opt-out page paste the URL of the listing you copied and click on Next button

Step 7: Verify your listing

At this point, Whitepages will ask you to verify your information. Please check if your name and address match up and click the ‘Remove Me’ button to proceed with the removal process.

Whitepages Is this the person you want to remove? click the remove me button

Step 8: Specify a reason for removal from Whitepages.com

Whitepages asks everyone to select one of four reasons for opting out of their website:

  • My profile information is incorrect
  • I am receiving spam calls and junk mailing
  • I am being harassed or stalked by someone
  • I just want to keep my information private

Select the reason that fits your case and click the ‘Next’ button. We went with the ‘I just want to keep my information private’ option.

Whitepages please tell us why you'd like your information removed select I just want to keep my information private and click next button

Step 9: Enter your phone number to verify your identity

Whitepages.com requests a real personal phone number to confirm your identity and validate your removal request with a phone call. Enter your phone number, check the box underneath, and click the ‘Call now to verify’ button.

Note that it is important to provide your real phone number and answer the phone call quickly since the verification calls from Whitepages come in fast. In case you provide a fake or wrong phone number, you will need to start the removal process over.

Whitepages verify your identity with a phone call, enter your phone number and click the Call now to verify button

Step 10: Provide the verification code displayed on the screen

You will receive a robocall from Whitepages, asking for the verification code displayed on the screen. Dial this verification code. The robot will tell you that your opt-out request was accepted.

Whitepages your verification code

Whitepages.com has received your opt-out request. Please note that it may take several days for your record to be removed.

Whitepages success! Your request to remove your information from whitepages has been accepted.

Whitepages opt out & remove your info video guide

We’ve created a video version of the guide above for your convenience. Watch this tutorial to ensure the success of your opt-out request to Whitepages.

How to contact Whitepages directly

If you’re looking to contact Whitepages directly, you can email their customer support team at [email protected] or submit a request via Help Center. They will respond to your request within 30 days. Another option is to write to Whitepages Privacy Manager, 2033 Sixth Avenue Suite #1100, Seattle, WA 98121.

Your data is still exposed on other brokers

Although you have completed the Whitepages opt-out, there are many other people-search websites exposing your data. While removing yourself from Whitepages.com takes you in the right direction, it isn’t enough to keep your data private.

We recommend that you do these six first:

Go through this list and send opt-out requests manually to each data broker, or subscribe to Onerep to remove records automatically from 208 sites with just a few clicks.

Why remove yourself from Whitepages

We recommend you remove yourself from Whitepages.com first-hand as your data’s visibility is at its highest on this site:

  1. Site visits: around 18.7 mln. people look someone’s personal information up on Whitepages each month. (1)
  2. Massive database: Whitepages stands out for its massive database of contact information for over 250 million people nationwide.
  3. Information exposed:
    • Whitepages shares names, age range, landline phone numbers, current and past home addresses, job, and relatives, and associates for free with no sign-up required.
    • A paid report reveals birthdate, more phone numbers, email addresses, criminal records, property ownership, mortgage info, evictions, licenses and permits, bankruptcies, and other sensitive data points.
  4. Exposure on Google: Google has already indexed over 1.8 mln Whitepages profiles making your data easier to find through its search. (2)

Sources:
1 – Silmilarweb
2 – Google

Who sees your data on Whitepages

Demographic groupPercentage
Male41.85%
Female58.15%
18–24 years old7.74%
25–34 years old15.88%
35–44 years old18.79%
45–54 years old21.22%
55–64 years old22.16%
65+ years old14.21%
Source: Similarweb

Whitepages quick links

About Whitepages

  • Founded: 1997
  • Headquarters: 2033 6th Ave Ste 1100, Seattle, WA
  • Number of employees: 11 – 50
  • Website URL: whitepages.com
  • Contact email: [email protected]
  • Phone number: (800) 991-3077

FAQ

How to remove information from Whitepages?

The fastest way to remove your information from Whitepages is to find your listing, go to their opt-out page, and paste in the URL of your listing. After that, you will have to provide your phone number, wait for the verification robocall, and follow the prompts.

How does Whitepages get your info?

When it comes to collecting your personal info, Whitepages is no different from any other data broker site. The website primarily compiles its database from public sources like government records. They scrape all of the information they can find and basically add it to their site. Whitepages constantly scours the web for new details to add to its database. They look at social media, and third-party sources and also use phone companies as a source of your personal information.

Is it legal for Whitepages to share your data?

It is completely legal for Whitepages to build up its database. The thing is, everything that they share has previously been reported in public records. Those records are legally accessible to anyone.

What information does Whitepages share?

Being one of the biggest data broker sites, Whitepages shares a lot of information that cannot be found on other data brokers. Here’s the list of things that can potentially be found on you at Whitepages.com: DOB, cell phone number, landline number, home address & housing info, email address, relatives, aliases, social networks, criminal charge history, property ownership details, marriage/divorce records, civil judgments, bankruptcies, tax liens, lawsuits, sex offender records, arrest details, education and work history, income and assets, and much more.

Dimitri Shelest Founder and CEO at Onerep

Dimitri is a tech entrepreneur and CEO at Onerep. He is keen on sharing his expertise in cybersecurity and privacy matters and is regularly published on various platforms.

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