In an effort to keep our readers informed about the best tools to ensure their cybersecurity and privacy, the OneRep team is kicking off a series of identity theft service analyses with a review of LifeLock plans and the tiers of its all-in-one-protection counterpart – Norton with LifeLock bundle. Read on the LifeLock and Norton review to see if the service is worth getting.
What Norton LifeLock does
LifeLock provides the following key services: monitoring your credit for identity theft manifestations, scanning the web for your personally identifiable information, alerting you to potential issues. In case an identity theft has occurred, LifeLock assists you with remediation. When bundled with Norton 360 (Norton Lifelock all-in-one protection), the service offers device security protection including Norton computer security, Norton LifeLock VPN, etc.
What We Like
- 60-day money back guarantee.
- Real-time alerts for potential identity theft.
- Reimbursement of stolen funds up to $1 million.
- Personal expense compensation for lawyers and experts.
- Two products for the price of one during the first year of use: identity theft protection is fortified by device security features from Norton.
What We Don’t Like
- No free trial.
- LifeLock prices increase after one year of use (true for all Norton LifeLock plans).
- Monitors and remediates identity theft but doesn’t prevent it.
- Doesn’t assist in freezing your credit.
- Can’t monitor all transactions at all businesses.
LifeLock security service (as well as its sibling Norton 360 with LifeLock) has a very long list of features that can make it difficult for consumers to discern what it does and if they need it in their day-to-day lives. Unlike numerous sketchy LifeLock with Norton reviews we came across, this review will break the features list into understandable pieces for you to see if LifeLock (bundled with Norton 360 or not) is really worth it.
NortonLifeLock Product Family 2020
Is LifeLock and Norton the Same Thing?
The quick answer is “Yes,” if you’re talking about a company, and “No,” if you’re talking about software.
Did Norton buy Lifelock?
Bingo! At the end of 2019, Broadcom Inc. acquired a software division of Symantec in a merger that resulted in changing the company name to “NortonLifeLock”. Today, the merged business offers a family of products: LifeLock, Norton 360 and Norton 360 with LifeLock.
Can I Get LifeLock Without Norton?
You can buy them separately or in a bundle that comes at a better price, at least for the first year of use.
What’s LifeLock?
As one of the best identity theft protection services out there, LifeLock is packed with features that help you monitor and ease the fallout of identity theft, such as proactive identity alerts, comprehensive remediation services, suspicious activity monitoring with lenders and social security, USPS address change notifications, and more.
There are three LifeLock plans to choose from (if bought individually without Norton):
- LifeLock Select
- LifeLock Advantage
- LifeLock Ultimate Plus
Read on our Norton and LifeLock review to compare LifeLock prices and detailed features the service offers with and without Norton.
What’s Norton 360?
Norton 360 is a security suite that offers multiple layers of protection for your devices and online privacy. There are two Norton plans available (if bought individually, without the LifeLock plan):
- Standard
- Deluxe
These Norton plans include all of the cross-platform bells and whistles you would expect from Norton, such as comprehensive phishing and malicious URL protection, a strong firewall, Norton secure VPN, secure online backup storage, dark web monitoring, password management, webcam hacking prevention, remote virus remediation in the event that your device is affected despite Norton’s protection, and plenty more.
What’s Norton 360 with LifeLock?
Bundling the security features of Norton 360 with LifeLock’s identity theft prevention and insurance features, Norton 360 with LifeLock plans offer an all-in-one package at a bargain price — but only if you were going to buy each separately. Leaping ahead a bit, LifeLock cost turns cheaper than the pricing of Lifelock with Norton bundle after a year of use. However, you will win in the short run if you get yourself the total protection of the bundle if you really need it, at the same cost as Lifelock price within the first 12 months.
Hands-on, a Norton 360 with LifeLock subscription is pretty involved – it needs a lot of your personal information in order to protect you, including credit card and bank details, your Social Security Number, and plenty more depending on which plan you choose. Expect to give up a lot more information than you would for a plain security suite, but understand that this is necessary to get the comprehensive coverage that it offers. We’ll give you an in-depth breakdown of what you can expect out of this bundle throughout the rest of our Norton 360 Lifelock review.
Lifelock Cost, Plans and Pricing with or without Norton 360
So how much is Lifelock?
Depends on Lifelock pricing, plans and whether you need Norton functionality.
LifeLock Standard and Norton 360 with LifeLock Select Cost and Features
The so-called basic option of LifeLock includes identity theft protection essentials. It’s worth getting if you’re new to identity theft protection services or just want to try them out. In the table below, you can see a breakdown of the LifeLock Standard and its counterpart Norton 360 with LifeLock Select.
LifeLock Standard Cost – 12$ per month
Norton 360 with LifeLock Select Cost – $15 per month, or $150 a year
| Area of Protection | Features |
|---|---|
| Credit and assets monitoring | Monthly credit monitoring (Equifax) |
| Alerts | Identity and SSN usage alerts, data breach notifications |
| Compensations | Identity theft reimbursed up to $25,000 for stolen funds and $25,000 for expenses incurred $1 million in coverage for lawyers and experts |
| Online safety | Dark web monitoring |
| Off-line safety | Stolen wallet protection USPS address change verification |
| Human help | US-based identity restoration experts 24/7 live member support |
| Norton features | Online privacy and device security features Norton antivirus protection and Norton VPN connections on 5 devices 100GB of online storage |
Lifelock Advantage and Norton 360 with Lifelock Advantage Cost and Features
This mid-tier option includes more extended identity theft protection functionality than the basic tier. It’s a good fit for anyone who finds the basic level lacking. Consider adding a family plan at 5.99 $ per child. The table below shows a features breakdown for LifeLock Advantage and its integrated version – Norton 360 with LifeLock Advantage.
LifeLock Advantage Cost – $23 per month
Norton 360 with LifeLock Advantage Cost – $25 per month, or $250 a year
| Area of Protection | Features |
|---|---|
| Credit and assets monitoring | Monthly credit monitoring (Equifax) Annual credit report and credit score (Equifax) |
| Alerts | Identity and SSN usage alerts Credit alerts Checking & savings account activity alerts Alerts on crimes committed in your name Data breach notifications |
| Compensations | Identity theft reimbursed up to $100,000 for stolen funds and $100,000 for expenses incurred $1 million in coverage for lawyers and experts |
| Online safety | Dark web monitoring Fictitious identity monitoring |
| Off-line safety | Stolen wallet protection USPS address change verification Scans court records for fraudulent Social Security Number use |
| Human help | US-based identity restoration experts 24/7 live member support |
| Norton features | Online privacy and device security features Norton antivirus protection and Norton secure VPN connections on 10 devices 250GB of online storage |
LifeLock Ultimate Plus and Norton 360 with LifeLock Ultimate Plus Cost and Features
This is a premium option that includes advanced identity theft protection features. LifeLock Ultimate Plus, integrated with Norton or without it, is worth the cost if you’re looking for all-in-one protection, three-bureau credit monitoring, and maximum insurance benefit.
LifeLock Ultimate Cost – $35 a month
Norton 360 with LifeLock Ultimate Cost – $35 a month, or $350 a year
| Area of Protection | Features |
|---|---|
| Credit and assets monitoring | Monthly credit monitoring (Equifax) Annual credit report and credit score (Equifax) |
| Alerts | Identity and SSN usage alerts Credit alerts Checking & savings account activity alerts Alerts on crimes committed in your name Data breach notifications |
| Compensations | Identity theft reimbursed up to $100,000 for stolen funds and $100,000 for expenses incurred $1 million in coverage for lawyers and experts |
| Online safety | Dark web monitoring Fictitious identity monitoring |
| Off-line safety | Stolen wallet protection USPS address change verification Scans court records for fraudulent Social Security Number use |
| Human help | US-based identity restoration experts 24/7 live member support |
| Norton features | Online privacy and device security features Norton antivirus protection and Norton secure VPN connections on 10 devices 250GB of online storage |
LifeLock and Norton 360 with LifeLock Family Plan
A lot of identity theft protection services offer a family plan. Among them is ID Shield, IdentityGuard, Zander insurance and many others. Lifelock plans do not include a standalone comprehensive family plan meaning that your spouse will have to get their own LifeLock Norton subscription. However, you can extend your own plan – LifeLock Standard, Advantage or LifeLock Ultimate Plus with or without Norton – to your kids at 5.99$ per child.
Field Test Impressions
If you’ve used other security suites in the past, setting up your Norton 360 with LifeLock plan will be noticeably more involved. Because the suite offers such comprehensive services, it needs a lot of personal information to prove your identity and to connect your accounts for monitoring. However, once you fill in the required information, you’re greeted with an intuitive dashboard that displays your Norton and LifeLock security status at a glance.
This dashboard is a breeze to use, and there are a series of panels you can navigate through to access all of the services included in the plan, such as bank and utility account freezing, transaction monitoring, and credit score tracking. I never felt lost or confused, and activating or deactivating these services could be done with just a few clicks.
One good example of this is the Privacy Monitoring tool. When I used it, it scanned people search websites for my personal information and gave me an intuitive table that displayed how many times my address, contact information, family information, job details, social profiles, or court records appeared. It then gave me the option to opt-out of these services. Unfortunately, the opt-out button simply took me to the website to do it myself, but it did give me a place to start. Thankfully, I could use OneRep to remove my data from each site. Upon subscription, the tool scans the web and removes my information automatically on a regular basis every month.
Recommended Norton 360 With LifeLock Plan
If you want to secure an increased reimbursement of 3 million, and get more protection both for your devices and against identity theft, our recommendation is the Ultimate Plus bundle. Ultimate Plus subscribers enjoy unlimited device security and VPN, secure PC backup cloud of 500 GB, three-bureau credit reporting, retirement and investment accounts monitoring, round the clock live customer support and much more. Interestingly enough, LifeLock price is the same for both variations of the most expensive Lifelock Ultimate Plus plan – with and without Norton. So it’s another reason to opt for Norton 360 with LifeLock Ultimate Plus.
Not everyone needs advanced protection however. If you have simpler requirements, Norton 360 with LifeLock’s Select and Advantage plans offer competitive prices and include both identity theft protection functionality and Norton 360 device security, VPN and other features like parental controls, PC safe cam, anonymous browsing, which other identity theft protection companies do not offer. In addition, the basic plan is good if you’re testing the waters of the identity theft protection consumer sector. You may also want to go for the basic or medium-priced bundle at least for the first year of use, because the cost of Lifelock with Norton is the same as the Lifelock price for identity theft protection only. Pay the same, get more!
FAQ about Lifelock and Norton 360 with Lifelock
Subscription and Installation:
How much does LifeLock cost?
Lifelock price depends on the plans and functionality offered. The service is cheaper in the first 12 months of use, while the regular prices range from $11.99 per month for Lifelock Standard to $34.99 per month for the LifeLock Ultimate Plus both bundled with Norton and not. See detailed LifeLock pricing above.
How do I Get LifeLock?
The easiest way is to purchase the Lifelock plan of your choice from the official website. If you’re looking for identity theft protection only, choose your plan here. If you need all-in-one protection, you can get Norton 360 with LifeLock here. You can also get your Norton with LifeLock bundle in a retail store or from your service provider.
How do I Subscribe to LifeLock and Norton 360 with LifeLock?
To subscribe to LifeLock and Norton 360 with LifeLock, you have to purchase an annual or monthly plan that fits your needs and fill out some personal and payment information to complete the set-up process.
Is a Free Trial Available?
There is no free trial available for LifeLock or Norton 360 with LifeLock. However, you may be eligible for a refund if you purchase an annual plan and cancel it within 60 days.
How do I install and Activate LifeLock and Norton 360 with LifeLock?
After your Norton LifeLock subscription, you need to download and install it on each of your devices to get protection. Downloading is simple: just sign in to your account with the email address and password you used for the purchase, and then download the setup file and install it on your device. When the installation is finished, it will be automatically activated.
What Information Do I Need to Enroll?
Be prepared to provide a lot of personal information during the set-up process, including your name, address, date of birth, Social Security Number, phone number, and credit card details. To prove your identity, you may also be asked personal questions about your relatives or previous places you’ve lived in.
How Long Does Setting Up a Profile Take?
If you have all of your personal information ready at hand, a membership purchase, set up and installation shouldn’t take longer than 10 minutes.
Other Questions:
How do I Use Norton with Lifelock? Is it Easy for a New User?
While the set-up process may seem intimidating, accessing and understanding your account status and services is a breeze with the MyNorton dashboard. New users will quickly become accustomed to it.
Which LifeLock or Norton 360 with LifeLock Plan is Best?
If you’re already interested in buying identity theft protection and don’t have a security suite, then the Norton 360 with LifeLock Ultimate Plus bundle will give you top-tier protection services for a great price. If you choose Norton 360 with LifeLock Ultimate Plus, you’ll get an all-in-one solution and the most comprehensive plan of both offers for the same price in the first year of use as identity theft protection only.
How Do I Contact LifeLock Customer Service?
NortonLifeLock has 24/7 customer support and self-service options in their member portal. You can call their corporate office at 1-800-543-3562 or reach their international line at 1-480-457-4500.
How Do I Cancel LifeLock and Norton 360 with LifeLock?
To cancel your membership, you have to call the NortonLifeLock Member Services & Support team. You can reach them here at 1-844-488-4540.
Is LifeLock safe to use?
LifeLock’s support documentation states that they use industry-standard encryption to protect their users’ information and that they proactively monitor their systems for vulnerabilities to ward off malicious activity. In terms of cardholder data, they maintain the highest level of PCI-DSS (Payment Card Industry Data Security Standard) compliance.
Does LifeLock Have a Mobile App?
Yes, LifeLock members can download the LifeLock Wallet app on Android or iPhone devices. Once you connect your account to the app, you can receive alerts and notifications on-the-go or store digital copies of the cards in your wallet.
What is LifeLock’s Refund Policy?
If you purchase a LifeLock and Norton Security bundle, then you can cancel one or both of the packages. If you cancel an annual package within 60 days of purchase, you’re eligible for a refund. Monthly packages are not eligible for refunds.
What are LifeLock and Norton 360 with LifeLock missing?
While ITP solutions like LifeLock and Norton 360 with LifeLock have powerful security capabilities, they don’t prevent identity theft – they just help you minimize damages and get your life back after it occurs.
To secure all fronts, identity theft protection services like LifeLock and Norton 360 with LifeLock should make it as difficult as possible for malicious actors to get the information they need to begin social engineering. And guess where 100% of social engineering attacks start? With information gathering, often from online people search sites or the dark web.
You might not see it listed as a “con” in all of the LifeLock reviews you were looking up, but removal from people search sites is a highly effective step to ward off identity theft. Still, leading identity protection services don’t offer very powerful data removal services (many, like Norton 360 with Lifelock, make you do it yourself). This is why services like OneRep should be treated as vital add-ons to even the most comprehensive plans of identity theft protection services like Norton 360 with LifeLock Ultimate Plus.
So, how does it work? OneRep removes your information from people search sites in three simple steps:
- Step 1: Scan 106 data brokers to check how many sites have exposed your personal data.
- Step 2: Remove your information from all of the data brokers that display it. The tool performs a multi-step ‘opt-out’ procedure on each data broker site, no matter how complex it is. And if the website fails to remove your data, OneRep will continue to pester the data broker until they do so.
- Step 3: Monitor the web and keep removing your information. OneRep scans 106 sites monthly and resumes removal immediately upon new listing(s) detection.
Take care of your online privacy
OneRep offers continuous monitoring and automated removal of personal information from the web
Our Verdict
Norton 360 with LifeLock is an all-in-one security bundle that’s well worth the price, assuming you need both. Leveraging the power of Norton’s security suite and LifeLock’s identity theft services, it’s one of the most comprehensive antivirus programs and one of the best identity theft protection services out there — in one package.
However, even the best identity theft protection services aren’t doing enough to clear your personal information off of people search sites and Google — but with OneRep, you can rest assured that we’ve got you covered where your current identity theft protection service doesn’t.
Looking for more tool comparisons? Check out these reviews:
Idshield vs. Lifelock
Onerep vs. Brandyourself
OneRep vs. Safe Shepherd
OneRep vs. PrivacyDuck
OneRep vs. ReputationDefender
